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Privacy Policy

Last updated: September 2026

This Privacy Policy explains how Square Real Estate d.o.o. ("Square Real Estate", "we", "us"), a licensed real estate brokerage and consultancy based in Croatia, collects, uses and protects your personal data when you use this website or contact us, in line with the EU General Data Protection Regulation (Regulation (EU) 2016/679, "GDPR") and the Croatian Act on the Implementation of the General Data Protection Regulation (Narodne novine No. 42/2018).

1. Data Controller

Square Real Estate d.o.o.
OIB: 54646762045
Registered with the Commercial Court in Zadar, Šibenik office
Contact: Kristian Ljubičić, licensed broker
Email: info@square.hr
Phone / WhatsApp: +385 97 6039 281

2. What data we collect

  • Inquiry data: when you contact us through the inquiry form, email, phone or WhatsApp, we process your name, contact details and the content of your message.
  • Preference data: your theme preference (light/dark) and cookie consent choice are stored locally in your browser.
  • Technical data: standard server logs (IP address, browser type, pages visited) may be processed by our hosting provider to keep the site secure and available.

3. Why we process your data

  • To respond to your property inquiries and provide brokerage and consulting services (legal basis: performance of pre-contractual steps and legitimate interest).
  • To comply with Croatian real estate brokerage law and bookkeeping obligations (legal basis: legal obligation).
  • To improve and secure the website (legal basis: legitimate interest, or your consent for non-essential cookies).

4. Cookies

We use strictly necessary storage for the site to function (e.g. remembering your theme and your cookie choice). With your consent, non-essential cookies or similar technologies may be used to understand site usage. You can accept or decline non-essential cookies via the cookie banner, and change your choice at any time by clearing your browser's site data.

Cookie categories:

  • Necessary — required for the site to work properly (e.g. remembering your cookie choice and theme). These do not require consent.
  • Analytics — help us understand how visitors use the site, in aggregated form. Used only with your consent.
  • Marketing — would allow showing you more relevant ads. This site currently does not use marketing cookies; they would only ever run with your explicit consent.

5. Who we share data with

We do not sell your personal data. Data may be processed by trusted service providers strictly as needed to operate this site (website hosting, email and communication tools), some of which may process data outside the EU/EEA under appropriate safeguards such as Standard Contractual Clauses. Where required by law, data may be shared with Croatian public authorities (e.g. tax authority, notaries, courts) in the course of a transaction you engage us for.

6. How long we keep your data

Inquiry and contact data is kept only as long as needed to handle your request and any follow-up engagement, and no longer than 5 years after our last contact. Technical log data is kept for up to 90 days. Where we provide brokerage services, records are retained for the periods required by Croatian law (typically up to 10 years for contractual and accounting documentation).

7. How we protect your data

We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse — including encrypted connections (HTTPS), secure hosting infrastructure and access limited to the licensed broker personally handling your inquiry.

8. Children's privacy

This website and our services are intended for persons aged 16 and over. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

9. Your rights under GDPR

  • Access, rectify or erase your personal data
  • Restrict or object to processing, and data portability
  • Withdraw consent at any time (without affecting prior lawful processing)
  • Lodge a complaint with the Croatian supervisory authority: Agencija za zaštitu osobnih podataka (AZOP), www.azop.hr

To exercise any of these rights, contact us at info@square.hr or via the details in section 1. We will respond to your request in writing within 30 days of receiving it. If you are not satisfied with our response, you may lodge a complaint with AZOP or another competent EU supervisory authority.

10. Changes to this policy

We may update this policy from time to time. The latest version is always published on this page with the date of the last update.